Dispatch question

Mike L.

I was lisiting to an online scanner (I believe it was scanamerica or something like that). Anyway, I had King County, WA on. Every so often I would hear a medic being dispatched to an aid call. On every dispatch it was a female voice and it sounded computer generated. My question is does a computer generated vocal dispatching system exsist? I am familiar with CAD but have never heard a non-human dispatch before with the exception of VARDA alarms that we used on the PD. Any info would be appreciated.

MJohnston4 · Regular Joined: 22 Oct 2005 Posts: 97 Location: FG, Oregon

I've heard I think Houston Fire online and they have a computer dispatching calls. I could be wrong and its some other Texas town.

scooter12589

Here in Colorado south metro fire has a computer voice. We call her lola. it's on scanamerica. http://www.metcom911.org/index.php?option=com_content&task=view&id=52&Itemid=78
it looks like a tritech software program.

Pimpala03

[quote:faa7473924=\"MJohnston4\"]I've heard I think Houston Fire online and they have a computer dispatching calls. I could be wrong and its some other Texas town.

Posted: Thu 6-Nov-2008 08:56 Post subject:

I actually like the South Metro voice. It is alot easier to understand than some of our real dispatchers. Listen to it on scanamerica douglas county colorado. there are 3 dispatches on the south metro feed, I work off douglas and south metro. Then there is Aurora dispatch on there and you can't make heads nor tails of there dispatchers..

Posted: Thu 6-Nov-2008 19:07 Post subject:

I believe that Fort Worth fire dispatches all calls with a computer generated voice. I have only had my Uniden BCD-996T for two weeks, but the few times I have heard Ft Worth fire, it sounds computer generated.

Posted: Thu 6-Nov-2008 19:23 Post subject:

Houston does have a computer dispatch calls. I have a copy of a call being dispatched if anyone wants it.

Posted: Thu 6-Nov-2008 19:42 Post subject:

The Houston one isn't much worse than the NOAA automated weather one.

Posted: Thu 6-Nov-2008 22:29 Post subject:

When I rode with Lewisville that was the first thing I noticed was the computer dispatch... it would call the truck/engine companies that were being assigned. Once the officer pushed his button on the screen and the wheels started turning, they would go to their working channel and have a live person to deal with. The only thing was when Iw as down there was when the really bad weather went through- so the computer actually got overloaded- didn't know who to send I guess... and kept setting tones, and then would say \"overload\" and dispatch the call!!! :O It's cool though. Til the powe rgoes out!

Posted: Thu 6-Nov-2008 22:35 Post subject:

Yep, HFD uses computer-generated vocal dispatches. Very interesting pronunciation of some words, but I'm sure they're not too worried about it as all the information's probably on their MDT's.

Posted: Fri 7-Nov-2008 00:12 Post subject:

yeah it's around, but quite frankly, I don't trust technology enough to deal with that. There are too many unknowns in the ES and like Mike said, it's all good until the power goes out. However, I do see the benefits of it, but technology isn't flaw free.

Posted: Fri 7-Nov-2008 09:00 Post subject:

Las Vegas Fire also uses it. I heard it a few times when visiting station 1. The voice (she) seemed a little hard to understand at first, but I think if your department uses that type of system, you would get used to it.

Posted: Fri 7-Nov-2008 14:09 Post subject:

Without hearing it, it may be \"Locution\". I think Raleigh NC was the first department to go live with it.

Posted: Fri 7-Nov-2008 17:50 Post subject:

We just have a normal human at our dispatch. Although I think she never sleeps because it seems like no matter when we get a page it's always her.

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Posted: Fri 7-Nov-2008 18:19 Post subject: Re:

[quote:81cd9737f7=\"mutantmallow\"]We just have a normal human at our dispatch. Although I think she never sleeps because it seems like no matter when we get a page it's always her.

Posted: Fri 7-Nov-2008 19:06 Post subject: Re:

[quote:9e1e0c6ef5=\"mfdbenji\"][quote:9e1e0c6ef5=\"mutantmallow\"]We just have a normal human at our dispatch. Although I think she never sleeps because it seems like no matter when we get a page it's always her.

Posted: Fri 7-Nov-2008 19:42 Post subject:

Columbus Fire is getting Locution and so are we....