Lack of Tech Support?

tuckerm

Member
Sep 4, 2014
444
Wisconsin
Is the support guy on from Feniex on vacation or what?

I hate to publiclly "shame" people but I'm growing increasingly frustrated with Feniex. I have a brand new 4200 that is not functioning and would like to get this thing fixed so I can finish my install.

I called support yesterday and got a voicemail and I left a voicemail with a brief description of the problem. No call back. Emailed support this morning around 0930 Central Time and have yet to hear back from the tech support person.

Pretty frustrating. First time using Feniex and it may be the last with the sour taste in my mouth right now. Am I going about this the wrong way?
 

Jarred J.

Lifetime VIP Donor
May 21, 2010
11,580
Shelbyville, TN
some companys wait days (if ever) before answering. not saying feneix is one of them.

apbs.twimg.com_profile_images_3375610134_65ee45239437a3026189f520bfbcaf56_400x400.jpeg

What is your query?
 

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