IIRC whelen will destroy them if you send them in for repair, due to losing the lawsuit from federal signal...
Nope, I have an X2 that was factory repaired.. Its a flat fee of one something..been a cpl years now.. i contacted Whelen repair prior to sending it in, to be sure they wouldn't destroy it.. they will give you a repair # to affix to your package.... good luck listed....
just remembered, that after i got it back from Whelen repair, and reinstalling it on the Engine,that it didn't work!!! i called tech support, that got me a tech on the line...turns out if you remove the four screws from the outer case, and carefully separate the case, there is a 10 amp fuse inside in addition to the one you can replace without breaking apart the case... that was the culprit for it not working the second time from them,,, i would verify both fuses are good before sending it in for service.... again.. good luck
Long live the Xecute...