I am also a dealer we have over 50 in use and are selling more everyday - all to businesses and so far, knock on wood have only had 1 radio fail and 1 battery fail. Both were replaced under warranty without issue.
For the price they are worth every penny... not sure I would use them for a public safety application, not that they won't work, I just don't know if they will hold up to the abuse of 24 hour service, rolling around with criminals, weather conditions, etc.