Source for Ford/Whelen Cencom software?

[canonninja]

Picking my PI Utility tomorrow, and looks like the CD and dongles never made it to the dealership :hopeless:


They want to charge $100 for the CD and $40 for the dongles. I'll play nice with the wiring, but $100 for the CD? I mean, I could swallow $30 for the thing, but $100 sounds like robbery. Does anyone have a better source for this software? :cry:

 

[MEVS06]

Picking my PI Utility tomorrow, and looks like the CD and dongles never made it to the dealership :hopeless:

They want to charge $100 for the CD and $40 for the dongles. I'll play nice with the wiring, but $100 for the CD? I mean, I could swallow $30 for the thing, but $100 sounds like robbery. Does anyone have a better source for this software? :cry:

It should be available on whelens website.

 

[canonninja]

I've been under the impression that the Whelen software from the website will not jive with the Ford-installed Cencom in the RFTR packages

 

[MEVS06]

I've been under the impression that the Whelen software from the website will not jive with the Ford-installed Cencom in the RFTR packages

This is the first I have heard of this.

 

[canonninja]

Ive seen few threads over the last year in regards to the Ford stuff needing Ford-supplied software, but nothing really recently. I guess there's only one way to find out tomorrow when I pick up the truck.

 

[wilmfire]

Give Whelen's customer service a call.


They sent me a CD for the Cencom Gold free.


Merry Christmas!

 

[canonninja]

Welp, tried with the current software off Whelen's website, 3.8.something, and got a "Connection Failed" error trying to download the file off the box. Looks like the $100 DVD is in my future :cry:

 

[canonninja]

Anyone else have input? Bueller? Bueller?

 

[C17LVFD]

So I just jumped onto Whelen's website... Is your Cencom a Cencom Gold or Sapphire? The only Cencom software I found was stated for the Sapphire and I truthfully don't know if they are interchangeable between the Gold and Sapphire... I have the Cencom Gold software version 5.0.5.1... I don't know if that's the latest...


Might also try calling Whelen directly and getting advise from them.


PM me if I can help.


Thanks,


Seth

 

[canonninja]

So I just jumped onto Whelen's website... Is your Cencom a Cencom Gold or Sapphire? The only Cencom software I found was stated for the Sapphire and I truthfully don't know if they are interchangeable between the Gold and Sapphire... I have the Cencom Gold software version 5.0.5.1... I don't know if that's the latest...

Might also try calling Whelen directly and getting advise from them.


PM me if I can help.


Thanks,


Seth

It's a Sapphire, 3 position with TA control, and a FoMoCo sticker on the stupid thing :suicide:


Still cant get my laptop to talk to it, turn the truck to "ON," siren gets power, plug USB into the laptop, windows does its thing, click Extract on the Whelen downloaded software, "Connection Failed"


Am I missing something or are the Ford Cencom Sapphires really SOL on free software?

 

[C17LVFD]

Hmmm... I don't know... Sounds to me like you're doing everything right... Truthfully, I'd give Whelen a call on Monday before you drop a hundred bones on a CD... or better yet make the department buy it as I'm sure it'll be needed again.


Good Luck!


Seth

 

[canonninja]

I'll be calling Whelen to verify tomorrow, but previous threads here have me slightly pessimistic

 

[C17LVFD]

I hear ya... Good luck!


Seth

 

[DonaldScr5]

I'll be calling Whelen to verify tomorrow, but previous threads here have me slightly pessimistic

Any update? Let me know, I can help you out if the 100$ is the last option

 

[canonninja]

Ended up on the phone with Whelen and Ford Fleet yesterday, Whelen being much more helpful than I thought and seems that new Ford Cencoms will not require the older software from Ford. And, fingers crossed, a gentleman by the name of Doug from Ford is going to get me a CD in the mail at the end of this week. Everyone I spoke with said pretty much that the dealership I bought the truck from should have either included it or eaten the cost of it for me, so here's hoping.

 

[MEVS06]

Ended up on the phone with Whelen and Ford Fleet yesterday, Whelen being much more helpful than I thought and seems that new Ford Cencoms will not require the older software from Ford. And, fingers crossed, a gentleman by the name of Doug from Ford is going to get me a CD in the mail at the end of this week. Everyone I spoke with said pretty much that the dealership I bought the truck from should have either included it or eaten the cost of it for me, so here's hoping.

Thats hhow they stay in business..... lol good luck

 

[canonninja]

Thats hhow they stay in business..... lol good luck

Sad but true.

 

[canonninja]

Forgot to add earlier... as confirmed by Whelen, Any Ford Cencom Sapphire with the Ford part number on the sticker ending with "AB" will require the Ford software to program the brain with. Ford has in the last 6-8 months been supplied at their request with updated Cencoms that be able to use the free software from Whelen directly.

 

[canonninja]

Success! On a work trip in east Texas, and swung by the Ford fleet dealership/workshop out in Nederland, and the shop manager gave me a copy of his Ford CD. Even on this 12 year old Dell Latitude laptop, the software worked like a charm, and finally talked to the Cencom. Ford had some wonky programming in this thing but it really doesnt appear to be neutered over the regular Sapphire, even has all the same selectable siren tones.

 

[NLC]

Is this a file that can be zipped and emailed? I need the FOMOCO version to edit a Sapphire.

 

[Dray240]

Is this a file that can be zipped and emailed? I need the FOMOCO version to edit a Sapphire.

Wondering the same thing