Called them about a beacon that the base broke. They said ship it in to us. I shipped it in and I get a phone call. They guy is saying that it was made in 2004! Even though I bought it in 2015. I am thinking I have a 5 year warranty. He says no, it’s only good for 2 years regardless of purchase date. Then he tells me it’s $30 to fix it and $16 for a new magnet and another $10 for return shipping. I’ve had warranty and out of warranty work done by Code 3, SOS and Feniex and never had I ever had to pay a dime. Even if I was out of warranty. Even if I broke an item. They always took care of the customer. I understand things cost money but I feel like I was screwed. I liked their products and their company but now I feel like they no longer stand behind their products. I bought this beacon in 2015 and have used it on 6 separate occasions for 8 hours (one shift of snow removal) each time. Very light use and it literally fell apart.