WatchGuard Evidence Library Express

[501huntc]

I hope this is the right place to post this topic.

Since Motorola's acquisition of WatchGuard in 2019, they have been steadily removing access to original WatchGuard software and converting to internet-based video management. I have a WatchGuard 4RE system and need access to Evidence Library Express (ELX) to control the system's settings. I found the link to download it, but unfortunately it redirected me to Motorola's website and their internet-based, paid-for video manager called VideoManager EL.

I wanted to post this in hope that someone has knowledge to point me in the direction where I can download ELX. Motorola will no longer distribute the program as of June 2023, so I reckon that I'll need to obtain it from a private user who already has access to the installation files. Any help is appreciated.

Thanks!

 

[ProScout]

Running into the same issue. Any luck obtaining a copy of the program?

Thanks in advance!

 

[501huntc]

Running into the same issue. Any luck obtaining a copy of the program?

Thanks in advance!

Yes, feel free to PM me

 

[ProScout]

Yes, feel free to PM me

Much appreciated. Thank you!!

 

[ProScout]

Yes, feel free to PM me

Trying to figure out how...Haven't used this forum in years...

 

[501huntc]

Trying to figure out how...Haven't used this forum in years...

I don't have permission to initiate private messages due to anti-spam forum restrictions, but you may be able to. You'll need to view my profile and a message feature should show on the page somewhere.

Support - New Member Account Question

I'm a new member, I've read the site rules and I tried to read the "New Member Info" link in a stickied thread but it returned a 404 error. When I tried to do the support ticket I got a "Oops, we ran into a problem." As far as I can tell, there's no minimum post count to be able to PM someone...

elightbars.org

 

[ProScout]

I don't have permission to initiate private messages due to anti-spam forum restrictions, but you may be able to. You'll need to view my profile and a message feature should show on the page somewhere.

Support - New Member Account Question

I'm a new member, I've read the site rules and I tried to read the "New Member Info" link in a stickied thread but it returned a 404 error. When I tried to do the support ticket I got a "Oops, we ran into a problem." As far as I can tell, there's no minimum post count to be able to PM someone...

elightbars.org

Really appreciate your time and help on this. Thank you!!

I'm running into a similar situation. When I click on your profile, I receive a similar error that in mentioned in the other user's post. 404 error and no option to send a message.

Thanks again!

 

[Fireaus]

I don't have permission to initiate private messages due to anti-spam forum restrictions, but you may be able to. You'll need to view my profile and a message feature should show on the page somewhere.

https://elightbars.org/forums/threa...ds/new-member-account-question.96477/[/QUOTE]

Hi, like you I have had Moto tell me it’s no longer available. Can you point me in the right direction for a copy of ELX. Thanks in advance.

 

[xolov516]

HI there, I am looking for a way to download the software as well. I have been in contact with Motorola who transfers me to Watchguard but they will not send out the file since it is old. Could I get it from you guys as well please? I tried to send a message but I too am unable to.

 

[Fyndoro]

I am also curious as to how I could download the software, as I just purchased a used 4RE system. Thank y'all.

 

[Fyndoro]

Yes, feel free to PM me

It's looking like I can't initiate PMs with you, are you able to post a link to download?

 

[pkelley1977]

Can somebody help me with the a link To download the evidence library software
I can not Find it anywhere?
Pleaseeeeeeeeeeeeeeeeeeee

 

[S0lidStat3]

Has anyone got a installer for version 3 or 4, I have recently had to work on some computers to do some upgrades and the only install file the client has is version 1... they were using 3..
If anyone has a solution PM me Please.

 

[Tango7]

It seems /\/\ is displaying the same care and concern they have for their no longer supported radio systems - yes, we'll prosecute off market sellers of software we no longer offer or support, but no, we won't give or sell you the same software, because we no longer support it. </rant>

 

[Fyndoro]

I honestly have no idea if I am allowed to post this here but here's the link obtained for 3.6.

https://drive.google.com/file/d/1JKBoiBprZ1Tg6WLhj40RN219Ha_gpblZ/view?usp=sharing

 

[8:00 Minute Ad Revenue]

I have pretty much all WG software if people need it. I also have one of the latest firmwares for the 4RE.

 

[501huntc]

I have pretty much all WG software if people need it. I also have one of the latest firmwares for the 4RE.

Are you able to send me a private message? I have a question about the ELX software.

 

[8:00 Minute Ad Revenue]

Are you able to send me a private message? I have a question about the ELX software.

I can try.

 

[Popasmurf]

I have pretty much all WG software if people need it. I also have one of the latest firmwares for the 4RE.

I am also interested if you can. I have 3.6 already installed but looking for any updates. Current firmware is 3.0.4.605.

 

[8:00 Minute Ad Revenue]

Let me see what version it is.

 

[Smith907]

I see that I am not the only one with this issue. We obtained a federal surplus vehicle that we put in service that was already outfitted with Watch Guard 4RE system. Everything works good until it doesn't. I have recently had some boot up errors and figure I might need to update the firmware and see if that helps with the underlying problem. I tried chatting with Motorola today but after they realized I wasn't a current paying member they dropped me. I can't find the firmware software anywhere and the Google links to the old locations are no longer valid and point to Motorola. So no help there. Searching for options brought me to this thread.

The 4RE unit causing me issues is currently running version 3.4.0.51. I downloaded the manual from Motorola and see that I need to first update to version 3.6 before updating to later versions such as 4.0.7. I will need version 3.6 at minimum and 4.0.7 if possible.

If the above information is not accurate, I am all ears. I just signed up here today so it might take some time to figure out features and PMs here. I would like to get a link to the files. I have a burner email available for files if they are small. How large are these firmware files?

 

[8:00 Minute Ad Revenue]

I see that I am not the only one with this issue. We obtained a federal surplus vehicle that we put in service that was already outfitted with Watch Guard 4RE system. Everything works good until it doesn't. I have recently had some boot up errors and figure I might need to update the firmware and see if that helps with the underlying problem. I tried chatting with Motorola today but after they realized I wasn't a current paying member they dropped me. I can't find the firmware software anywhere and the Google links to the old locations are no longer valid and point to Motorola. So no help there. Searching for options brought me to this thread.

The 4RE unit causing me issues is currently running version 3.4.0.51. I downloaded the manual from Motorola and see that I need to first update to version 3.6 before updating to later versions such as 4.0.7. I will need version 3.6 at minimum and 4.0.7 if possible.

If the above information is not accurate, I am all ears. I just signed up here today so it might take some time to figure out features and PMs here. I would like to get a link to the files. I have a burner email available for files if they are small. How large are these firmware files?

I am 90% sure I have a 2023 firmware file for the 4REs. Send me your email and I’ll send it over so you can test it.

 

[Smith907]

From reading some previous help threads, it looks like I can't send you a PM until I reach a post count of 15. I had tried to work with a buddy that has access to Motorola software but we learned that Motorola only allows access to software of items in your support area. And Radios and Video are definitely not the same area.

Do you have the older v 3.6 Firmware ? I can't do anything with 2023 firmware without first having 3.6 installed. If so, how large is the firmware file?

 

[Smith907]

I honestly have no idea if I am allowed to post this here but here's the link obtained for 3.6.

https://drive.google.com/file/d/1JKBoiBprZ1Tg6WLhj40RN219Ha_gpblZ/view?usp=sharing

I found that this is 3.6 of Evidence Library Express. A program to build some profiles to push to the 4RE. I do not see any firmware. Maybe I'm just not seeing it but I think firmware would be a different type of file.

 

[DOHCZC]

Totally new here. Would like to say first, THANK YOU for the ELX software. I have a few Vista cameras and am looking to get a 4RE system for my vehicle. I am also in search for firmware files for the Vista, and 4RE systems. So far have been very happy with the Vista cameras that I have.

 

[kibbers]

THANK YOU FOR THIS

 

[am54408]

Yes, feel free to PM me

is there anyway you can help me out with this? I am running into to this same issue.

 

[501huntc]

is there anyway you can help me out with this? I am running into to this same issue.

I can't message; I'm a relatively new member and don't have permissions. The website administrator has private messages turned off until I meet some sort of criteria. Once my permissions have been sorted I'll message you!

 

[am54408]

I can't message; I'm a relatively new member and don't have permissions. The website administrator has private messages turned off until I meet some sort of criteria. Once my permissions have been sorted I'll message you!

you can email me andrewmartinez379@outlook.com

I have pretty much all WG software if people need it. I also have one of the latest firmwares for the 4RE.

can you email me andrewmartinez379@outlook.com

 

[501huntc]

you can email me andrewmartinez379@outlook.com


can you email me andrewmartinez379@outlook.com

Hi. I will email you

 

[Caldwell205]

Ive tried the download and Im getting "object not set to an instance of an object" or something similar when I try to open ELX. Anyone have a work around for that?

Id like to change some settings and get the 100 plus user logins off the system.