I just had a Federal 184 Beacon reported/pulled and am in awe. Here's what eBay's live chat had to say:
Thank you for contacting eBay Live Help!
You are successfully connected to eBay Live help. Please hold for the next available Trust and Safety Expert.
Hello, thank you for waiting and welcome to eBay’s Customer Service. My name is Jenkins. How may I help you today?
Hi Jenkins. I'm rather frustrated. Please bare with me and don't take it personally...
I do understand. I will gladly address your concerns today.
eBay has a category specifically for Historical Memorabilia > Firefighting & Rescue > Lights. I posted an antique, 30+ year old beacon for sale in this category and it was removed.
Any idea why there would be a category specifically for collectable lights, yet when I put one up for auction it's removed? This is an antique!
I do understand your concern about having your beacon removed. I will gladly review your account to see the exact issue we had with the item. While I am reviewing your account were there any other concerns I needed to address for you today?
No, i'm just so frustrated that it was removed. I had a lot of bids and watchers and was counting on that money.
Thank you for waiting. We do allow some collectable lights to be sold on eBay. However, we will not allow theses type of lights that rotate. You can list other collectible lights on eBay as long as they do not rotate.
Wow. Again nothing personal, but why have a firefighting lights category if you can't sell firefighting lights on it?
There are other lights on fire trucks that do not rotate and that is why we do have that category in place.
Well, not sure what else to say. Thanks anyway.
I do understand it may not make sense but because those lights rotate we will not allow them. You may list any other lights from a fire truck that do not rotate. Was there anything else I needed to address for you about your removed item?
If I take the red bulbs out and just sell it with clear rotating bulbs, is that legit?
We would still not allow it since them to be sold because they are rotating lights.
Okay. Still, not making sense. There are literally dozens and dozens of rotating beacons for sale right now on eBay.
I do understand you see similar item. You can report them directly to us by using the "report item" link on the right side of the listings. We will review them and take appropriate action.
As somebody did to me, correct?
Your auction was either found by us or reported by a member. We do not actually keep records of which one it is. However, we do highly rely on member reports about items that are in violation of one of our policies.
Guess I'm out of luck and once again disappointed with eBay. You've been very patient, thank you.
You are welcome. Thank you for contacting eBay Customer Service. Have a good day!
Thank you for contacting eBay Live Help!
You are successfully connected to eBay Live help. Please hold for the next available Trust and Safety Expert.
Hello, thank you for waiting and welcome to eBay’s Customer Service. My name is Jenkins. How may I help you today?
Hi Jenkins. I'm rather frustrated. Please bare with me and don't take it personally...
I do understand. I will gladly address your concerns today.
eBay has a category specifically for Historical Memorabilia > Firefighting & Rescue > Lights. I posted an antique, 30+ year old beacon for sale in this category and it was removed.
Any idea why there would be a category specifically for collectable lights, yet when I put one up for auction it's removed? This is an antique!
I do understand your concern about having your beacon removed. I will gladly review your account to see the exact issue we had with the item. While I am reviewing your account were there any other concerns I needed to address for you today?
No, i'm just so frustrated that it was removed. I had a lot of bids and watchers and was counting on that money.
Thank you for waiting. We do allow some collectable lights to be sold on eBay. However, we will not allow theses type of lights that rotate. You can list other collectible lights on eBay as long as they do not rotate.
Wow. Again nothing personal, but why have a firefighting lights category if you can't sell firefighting lights on it?
There are other lights on fire trucks that do not rotate and that is why we do have that category in place.
Well, not sure what else to say. Thanks anyway.
I do understand it may not make sense but because those lights rotate we will not allow them. You may list any other lights from a fire truck that do not rotate. Was there anything else I needed to address for you about your removed item?
If I take the red bulbs out and just sell it with clear rotating bulbs, is that legit?
We would still not allow it since them to be sold because they are rotating lights.
Okay. Still, not making sense. There are literally dozens and dozens of rotating beacons for sale right now on eBay.
I do understand you see similar item. You can report them directly to us by using the "report item" link on the right side of the listings. We will review them and take appropriate action.
As somebody did to me, correct?
Your auction was either found by us or reported by a member. We do not actually keep records of which one it is. However, we do highly rely on member reports about items that are in violation of one of our policies.
Guess I'm out of luck and once again disappointed with eBay. You've been very patient, thank you.
You are welcome. Thank you for contacting eBay Customer Service. Have a good day!