wkr518
Member
Wanted to share this but thread was closed before I got a chance to.I had 5 PMs inquiries about this in the last 5 hours today. So here it goes.
If you bought it from a Dealer, contact that Dealer and get a copy of your sales order for Proof Of Purchase.If you bought it from someone else, on FleaBay from a guy who also sells Beanie Babies or from a white truck in some dark alley,sorry.
Hope this comes in handy or helpful in some ways.
FSB NUMBER: FSB10068
APC CODE: 136
DATE: May 2007
EXPIRES: 31 December 2012
BULLETIN TYPE: Warranty Service
SUBJECT: Minitor V Charger Amplifier Issues - Charging Failure and Buzz Noise problems
MODELS AFFECTED:
All RLN5869A and RLN5869B Charger Amplifier Base units may be affected. This base unit can be sold separately or
in the RLN5704A, RLN5705A and RLN5706A Charger Amplifier kits.
SYMPTOM:
There are two issues that affect the Charger Amplifiers.
1. “Battery” and “Pager” LED flash red and never change to green when a pager or battery is inserted into the
charger amplifier.
2. Audio distortion or a low level buzz noise can be heard only when the Green “charging complete” LED is
illuminated indicating little or no battery charging is needed.
CAUSE:
Incorrect resister values are causing these problems to occur.
RESOLUTION:
The Paging Product Group recommends replacement of affected charger amplifiers base units. If any of your
customers are using a charger amplifier and are experiencing the symptoms listed above, they need to obtain a
replacement charger amplifier, part number RLN5869C (base unit only and not the complete kit), by contacting
Customer Care Services at 800-422-4210 and reference this FSB number.
Note: You will need to indicate the quantity of charger amplifier bases that are needed. These will be replaced as a
normal Warranty Replacement order and done on a one to one basis with all defective material needing to be returned
to Motorola. The defective material needs to be returned within 60 days for this issue only. If the material is not
received in the time required your account will be billed accordingly. Therefore, please only order the quantity you feel
you’ll be able to handle and still meet this 60 day return window. You may submit additional requests for replacement
Charger Amplifiers in order to meet your needs.
SEVERITY RECOMMENDATION:
Low - Perform when system exhibits above symptoms
LABOR WARRANTY ALLOWANCE:
This bulletin authorizes parts warranty only. No reference to labor warranty is implied, intended or authorized
If you bought it from a Dealer, contact that Dealer and get a copy of your sales order for Proof Of Purchase.If you bought it from someone else, on FleaBay from a guy who also sells Beanie Babies or from a white truck in some dark alley,sorry.
Hope this comes in handy or helpful in some ways.
FSB NUMBER: FSB10068
APC CODE: 136
DATE: May 2007
EXPIRES: 31 December 2012
BULLETIN TYPE: Warranty Service
SUBJECT: Minitor V Charger Amplifier Issues - Charging Failure and Buzz Noise problems
MODELS AFFECTED:
All RLN5869A and RLN5869B Charger Amplifier Base units may be affected. This base unit can be sold separately or
in the RLN5704A, RLN5705A and RLN5706A Charger Amplifier kits.
SYMPTOM:
There are two issues that affect the Charger Amplifiers.
1. “Battery” and “Pager” LED flash red and never change to green when a pager or battery is inserted into the
charger amplifier.
2. Audio distortion or a low level buzz noise can be heard only when the Green “charging complete” LED is
illuminated indicating little or no battery charging is needed.
CAUSE:
Incorrect resister values are causing these problems to occur.
RESOLUTION:
The Paging Product Group recommends replacement of affected charger amplifiers base units. If any of your
customers are using a charger amplifier and are experiencing the symptoms listed above, they need to obtain a
replacement charger amplifier, part number RLN5869C (base unit only and not the complete kit), by contacting
Customer Care Services at 800-422-4210 and reference this FSB number.
Note: You will need to indicate the quantity of charger amplifier bases that are needed. These will be replaced as a
normal Warranty Replacement order and done on a one to one basis with all defective material needing to be returned
to Motorola. The defective material needs to be returned within 60 days for this issue only. If the material is not
received in the time required your account will be billed accordingly. Therefore, please only order the quantity you feel
you’ll be able to handle and still meet this 60 day return window. You may submit additional requests for replacement
Charger Amplifiers in order to meet your needs.
SEVERITY RECOMMENDATION:
Low - Perform when system exhibits above symptoms
LABOR WARRANTY ALLOWANCE:
This bulletin authorizes parts warranty only. No reference to labor warranty is implied, intended or authorized