Took 3 weeks to ship bar, arrived w dome damage (busted endcap) which I'm yet to be compensated for (or updated about regarding status of UPS claim), and seller has been slow to respond through this site and through email throughout transaction (prior to shipping and now). Fortunately used PayPal so have buyer protection if it comes to that.
Neutral ~Neutral~ purchase from ResponderPSE
- Thread starter gtpts27
- Start date
Dave-O
Member
I had a problem with their site while I was trying to place an order. While they were quick to respond to my email, it took them a while to fix the problem. I got the impression that it is a small operation.
Strangely enough the problem was that the "add to cart" button wasn't showing up on a lot of the items I needed, so I was forced to buy them elsewhere. Good luck!
Strangely enough the problem was that the "add to cart" button wasn't showing up on a lot of the items I needed, so I was forced to buy them elsewhere. Good luck!
After a month of receiving no responses to emails and pm's, I filed a PayPal claim. Seller quickly responded and resolved issue. Still rate neutral to negative though as one shouldn't have to file a claim to have seller make things right.