Hello. Once again I’m interceding for Jack Ramsey ( firstname.lastname@example.org) who’s an ELB member.
He just emailed me stating he cannot log in again. Can you contact him at the above email address and assist him in returning to ELB?
Many thanks for your assistance!
Tell him to fix his email address on his account like he was instructed to do last time. I have unlocked it once again, but he will need to put a current email address that accepts email from us or it will continue to happen.