Whelen Cencom Gold Programming Issue

[Glencoe]

Hello everyone,

I recently got a Whelen Cencom Gold and when attempting to program it, I get an error

"Index was outside the bounds of the array"

If anyone is able to assist me in getting this resolved that would be great.

Thank you,
Jacob

 

[Ruddmanwelding]

Hello everyone,

I recently got a Whelen Cencom Gold and when attempting to program it, I get an error

"Index was outside the bounds of the array"

If anyone is able to assist me in getting this resolved that would be great.

Thank you,
Jacob

Im Having the same issue. Im new to whelen so its frustrating

 

[cory y2.0]

make sure youre programming using an older computer on XP

 

[John Smith]

Not saying that's not his issue, but I had no problems using a brand new lappy top on the newest version of Windows (10? Or is it just called $hit now?)

 

[Nolines]

Same thing

 

[aj4vs]

Were you able to find a solution? I'm having the same issue.

 

[Ruddmanwelding]

I havent had a chance to try and reprogram mine but i called whelen customer support and they sent me the software on a cd that same day. It came in a few days later. No charge. Absolutely free!

 

[aj4vs]

I have version 5.2, did they send you a newer version?

 

[Ruddmanwelding]

I would have to check. Sounds about right.