Whelen CenCom "Unable to communicate..." Error

Fluffy126577

New Member
May 24, 2010
721
Toledo, OH
Alright, had my install done, lights hooked up, and went to go program the system and kept getting "Unable to communicate with device." I unhooked, hooked up, and did all kinds of configurations to get it working and still nothing.


Anyone run into this before? How did you get it to "communicate"?


Whelen CenCom Red - Software V3.6 -
 

b8man

Member
Apr 5, 2011
87
Washington State
Is the unit powered up? The golds don't need power to program, but the reds do. I've also found that rebooting my laptop will sometimes fix communication issues when I'm trying to program the old red units.
 

Keith K.

Member
May 21, 2010
569
Western States
Fluffy126577 said:
Alright, had my install done, lights hooked up, and went to go program the system and kept getting "Unable to communicate with device." I unhooked, hooked up, and did all kinds of configurations to get it working and still nothing.

Anyone run into this before? How did you get it to "communicate"?


Whelen CenCom Red - Software V3.6 -

Reboot your computer. Have the system powered up. They are sensitive sometimes so go slow with every step.
 

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