Core Public Safety
Member
Define.a small agency.
After you define a small agency, how about defining "affordable?"What does your agency use for dispatch software? Looking for something affordable for a small agency. Would love to hear suggestions and pros\cons from folks who actually use it every day.
When I dispatched for a university PD they used ARMS and I was actually the database admin. It works ok but I think there are much better solutions out there. Though I only test drove the demo version, I kinda liked the CAD offered by CrimeStar.We just started using ARMS. The jury is still out since I have limited experience with it.
http://www.arms.com/
I think ours was rushed in without alot of research because the CAD we had would not work with Windows 7 so they had to come up with something before the update. Its not bad, but the database admin will not unlock some features for dispatchers to use and it limits its potential. It does what it needs to do. The report writing end of it could be better also.When I dispatched for a university PD they used ARMS and I was actually the database admin. It works ok but I think there are much better solutions out there. Though I only test drove the demo version, I kinda liked the CAD offered by CrimeStar.
Matthew
We just started using ARMS. The jury is still out since I have limited experience with it.
http://www.arms.com/
Agreed! PM Sentwe can take this to PM or email if you prefer, but what kind of things are you locked out of? Just curious to compare to our settings.