They're telling me the brackets go under the headliner between the metal roof and the headliner. Does that sound right? I was under the impression the brackets went between the visor mount and the headliner, not under the headliner.
EDIT: They replied they mis-spoke and that it should go on top of the headliner as I thought (between headliner and visor bracket)
The brackets for my 2017 charger we're decent at best. The outer edge brackets on both sides were a pain. My bar still doesn't sit flush up against the windshield like it's supposed to. I know this doesn't really answer your question but I'm just throwing it out there lol
I don’t know this for a fact but I may be possibe for you to have the wrong brackets.
Let’s say for example your car is an early model 2013 and the engineers made a slight modification to the visors. Dodge may have continued to use left over 2012 parts on your 2013. I don’t know if the 2012 and 2013 are the same but I have seen it happen before. Or maybe you just got the wrong ones. Fenix I’m sure would send pictures of the brackets to you for both years ( if they differ at all).