EDIT: Please see next post.
Sorry to bump an old thread but I also am having difficulties with Lonestar PSE.
I placed an order on 8/10 for a Firebeam. Now I realize this is not the $800 order that they may be used to getting, but I paid the money and as such I expect to get what I paid for. It is now 8/19 and there is no indication that the item has even shipped. I look on their website to track the package and this is what I get:
I've tried emailing, and I've tried calling. Absolutely zero response by either phone or email.
At what point would you recommend I file a problem with PayPal (which I used to pay)?
I'll be happy at this point if the item ships today with overnight shipping and it arrives Monday. Otherwise I'm not doing business with Lonestar again. This is crap.