WatchGuard Evidence Library Express

501huntc

Member
Aug 18, 2023
17
3
United States
I hope this is the right place to post this topic.

Since Motorola's acquisition of WatchGuard in 2019, they have been steadily removing access to original WatchGuard software and converting to internet-based video management. I have a WatchGuard 4RE system and need access to Evidence Library Express (ELX) to control the system's settings. I found the link to download it, but unfortunately it redirected me to Motorola's website and their internet-based, paid-for video manager called VideoManager EL.

I wanted to post this in hope that someone has knowledge to point me in the direction where I can download ELX. Motorola will no longer distribute the program as of June 2023, so I reckon that I'll need to obtain it from a private user who already has access to the installation files. Any help is appreciated.

Thanks!
 
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I hope this is the right place to post this topic.

Since Motorola's acquisition of WatchGuard in 2019, they have been steadily removing access to original WatchGuard software and converting to internet-based video management. I have a WatchGuard 4RE system and need access to Evidence Library Express (ELX) to control the system's settings. I found the link to download it, but unfortunately it redirected me to Motorola's website and their internet-based, paid-for video manager called VideoManager EL.

I wanted to post this in hope that someone has knowledge to point me in the direction where I can download ELX. Motorola will no longer distribute the program as of June 2023, so I reckon that I'll need to obtain it from a private user who already has access to the installation files. Any help is appreciated.

Thanks!
I am looking for the same software. I am not sure how to PM you using this system. Thanks
 
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Hope this is a right place for this, I recently bought 2 watchguard vista cameras, I hooked it up to my evidence library express and it somehow switched it to the viewer version of it. Now I can only download footage from it, cant edit any of the setting or names or anything. Any ideas before I make a return ?
 
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Hope this is a right place for this, I recently bought 2 watchguard vista cameras, I hooked it up to my evidence library express and it somehow switched it to the viewer version of it. Now I can only download footage from it, cant edit any of the setting or names or anything. Any ideas before I make a return ?
I don't know the solution to your problem, but could you share the ELX program with me? I kindly ask for help.
 
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Could you send me the latest ELX and firm wear updates.

I have version 3.6 but for whatever reason when i load it and try to run it is saysit can't find an object and something else location.

Just looking for a little assistance.

Thanks

JT
 
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I tried installing multiple versions of the C++ redistributable package to no avail and unfortunately running in Compatibility Mode does not resolve the issue. I still get the "Object reference not set to an instance of an object" when opening, so it's definitely looking like a "Not made for Windows 11" issue.

I sure hope there's a solution for this other than having to purchase a new product with a subscription-based license, or being forced to set up a VM for the user just to run one program!
I am having the same issue. were you able to get this resolved? Looking forward to a solution.

Thanks
 
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