WatchGuard Evidence Library Express

501huntc

Member
Aug 18, 2023
17
4
United States
I hope this is the right place to post this topic.

Since Motorola's acquisition of WatchGuard in 2019, they have been steadily removing access to original WatchGuard software and converting to internet-based video management. I have a WatchGuard 4RE system and need access to Evidence Library Express (ELX) to control the system's settings. I found the link to download it, but unfortunately it redirected me to Motorola's website and their internet-based, paid-for video manager called VideoManager EL.

I wanted to post this in hope that someone has knowledge to point me in the direction where I can download ELX. Motorola will no longer distribute the program as of June 2023, so I reckon that I'll need to obtain it from a private user who already has access to the installation files. Any help is appreciated.

Thanks!
 
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I hope this is the right place to post this topic.

Since Motorola's acquisition of WatchGuard in 2019, they have been steadily removing access to original WatchGuard software and converting to internet-based video management. I have a WatchGuard 4RE system and need access to Evidence Library Express (ELX) to control the system's settings. I found the link to download it, but unfortunately it redirected me to Motorola's website and their internet-based, paid-for video manager called VideoManager EL.

I wanted to post this in hope that someone has knowledge to point me in the direction where I can download ELX. Motorola will no longer distribute the program as of June 2023, so I reckon that I'll need to obtain it from a private user who already has access to the installation files. Any help is appreciated.

Thanks!
I am looking for the same software. I am not sure how to PM you using this system. Thanks
 
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Hope this is a right place for this, I recently bought 2 watchguard vista cameras, I hooked it up to my evidence library express and it somehow switched it to the viewer version of it. Now I can only download footage from it, cant edit any of the setting or names or anything. Any ideas before I make a return ?
 
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Hope this is a right place for this, I recently bought 2 watchguard vista cameras, I hooked it up to my evidence library express and it somehow switched it to the viewer version of it. Now I can only download footage from it, cant edit any of the setting or names or anything. Any ideas before I make a return ?
I don't know the solution to your problem, but could you share the ELX program with me? I kindly ask for help.
 
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Could you send me the latest ELX and firm wear updates.

I have version 3.6 but for whatever reason when i load it and try to run it is saysit can't find an object and something else location.

Just looking for a little assistance.

Thanks

JT
 
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I tried installing multiple versions of the C++ redistributable package to no avail and unfortunately running in Compatibility Mode does not resolve the issue. I still get the "Object reference not set to an instance of an object" when opening, so it's definitely looking like a "Not made for Windows 11" issue.

I sure hope there's a solution for this other than having to purchase a new product with a subscription-based license, or being forced to set up a VM for the user just to run one program!
I am having the same issue. were you able to get this resolved? Looking forward to a solution.

Thanks
 
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So I have the program but I need the administrator password to add the changes to my in car systems. How do I find this??

Hello. I recently purchased Watchguard Vista. Unfortunately, trying to run ELX ends with an error. Could someone send me a working ELX program? Best regards and thank you. My email is r.pryczycz@gmail.com

Could you send me the latest ELX and firm wear updates.

I have version 3.6 but for whatever reason when i load it and try to run it is saysit can't find an object and something else location.

Just looking for a little assistance.

Thanks

JT

I am having the same issue. were you able to get this resolved? Looking forward to a solution.

Thanks
You will need to download and install Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package located HERE from the Microsoft Website in order to get ELX to work properly. Tested


I actually just managed to find even more up to date firmware files if you are interested. I have not tested these ones.

Defiantly interested
I guess I was late to the party for the updated firmware for the 4RE and possibly the newest version of ELX?? Any one of you gentlemen mind assisting in sending this over to reg808_2@hotmail.com please since DMs arent working all that great here. If you can, I will gladly mount it to one of my servers so there wont be expiration to the download links.

Also, for anyone who knows, how are y'all connecting the 4RE to your MDTs? Are you using the WGA00383 wirelessly (VIA radio, antenna and port injector) or are you using the WGA00391 direct wire to the MDT dock?
 
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ion of ELX?? Any one of you gentlemen mind assisting in sending this over to reg808_2@hotmail.com please since DMs arent working all that great here.
The private message system is working as intended. You have too few posts to initiate them. Members can initiate them with you, so long has they have met the minimum post count. This is an anti-spam, anti-scam measure.
 
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