Behind the scenes

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JazzDad

JazzDad

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After all these years in business, it appears JDI will be shuttering its doors mid-March. Thank you for your support. Many of you have been like family. Some have been like crazy uncle Todd.

luck.jpg
 

Jarred J.

Archive Expert
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Shuttering? So it'll be open and closed more sporadically than it already is?
 
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JazzDad

JazzDad

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I found another photo of you.

Jarred.jpg
 

Jarred J.

Archive Expert
Silver Supporter
yeah.. im not asian either....
 

brts96

Junior Member
That piece of paper may be worth more than the JDI warranty was ever worth, even during the "peak" of JDI operations.

Besides, the reason that they had the "your lifetime" warranty was that most of their vict - er, I mean, uh... customers didn't live to file claims with them.
 
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JazzDad

JazzDad

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... Besides, the reason that they had the "your lifetime" warranty was that most of their vict - er, I mean, uh... customers didn't live to file claims with them.
Thumb.jpg Oh, so you know the warranty department is headed up by uncle Vito?
 

brts96

Junior Member
No, and I'm sticking with that answer...

Besides, I heard that people that complain about JDI products, get "Special Replacement" products, to ensure that the customer service reps never hear from them again.

Apparently, the "Special Replacement" products must not have made QA/QC's acceptance criteria, and became "seconds".

According to Jazz, it does cut down on repeat business, but second complaint calls are near zero.
 

Attachments

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JazzDad

JazzDad

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Definitely one of ours.
 
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JazzDad

JazzDad

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No. All we provided were the faulty capacitors that went into the siren amp.
 
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JazzDad

JazzDad

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Not intentionally. We have ways of getting into many of the leading manufacturers supply chains.

And yes, some of our capacitors have flux on them. It's impossible to keep some from flowing onto the leads as we re-solder them together after repairs.
 
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JazzDad

JazzDad

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You will think time has stopped as you watch your vehicle burn.
 

Sparky_911

Member
Gold Supporter
Word on the street is that the JDI CEO is retiring (aka going into hiding from the insurance companies). This true?
 
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JazzDad

JazzDad

Just Another Faceless Member
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A witness protection program, of sorts.
 

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